About Outstrip Infotech Private Limited

Outstrip Infotech Pvt. Ltd. is a company that provides messaging services to businesses. We offer personalized messaging solutions through WhatsApp, Email, Voice, SMS, and Pin Bot with direct connections to major telecom providers.

Our platform lets you send messages automatically from your apps or software anytime, anywhere, without limits on numbers or timing. You can send messages to any mobile number and track whether the messages were delivered. We connect easily with other software using APIs (like HTTP, XML, SMPP) to deliver messages quickly.

Our platform also has a developer area where you can create, edit, and manage your Bots using files and data, including AI markup files and logs of the Bot’s activities.

By using our services, you agree to follow these Terms of Service. These terms apply when you use our website, APIs, and platform to create and run Bots or messaging applications.

1. Key Definitions

• Charges: The fees you pay for our services, which may be one-time or recurring.
• Applicable Laws: All laws and regulations that apply to our services.
• Contents: The messages you send using our platform.
• Client: The company or person who signs up and uses our services (not individual consumers).
• Subcontractors: Third parties hired to provide part of the services.
• End User: The person who receives your messages.
• Intellectual Property Rights: Legal rights like patents, copyrights, trademarks related to our services.
• Code of Practice: Rules and guidelines we follow to ensure legal and proper use of our services.

2. Our Services

• We provide messaging and communication services with care and reliability.
• We maintain the technical systems needed to keep our services running.
• Our services include enterprise messaging across various channels.

3. Your Responsibilities as a Client

• Provide accurate and up-to-date information about yourself and your users.
• Give us all necessary documents and approvals to provide the services.
• Make sure your system does not send viruses or harmful software to our platform.
• Keep your data safe and back it up regularly.
• Protect your passwords and accounts; you are responsible for any messages sent from your account.
• You are responsible for the content of all messages you send, including legal compliance and originality.
• Do not use our services to break any laws or send unwanted messages.
• If you send promotional messages, include a way for recipients to contact you for help or to opt-out.
• Do not use our platform to send illegal, offensive, or harmful messages.

4. Technical Support

• You may have access to an admin control panel to manage your account and users.
• We provide 24/7 technical support for our platform.
• Support is limited to the parts of the platform we built.

5. Notices and Changes to Terms

• We will notify you by email or mail about changes to our services or terms.
• We may update prices or service terms with prior notice.
• If you don’t respond within 30 days, we assume you accept the changes.

6. Agreement Duration and Ending

• Either you or we can end the agreement with 30 days’ written notice.
• Immediate termination can happen if:
  • Either party breaches the agreement and doesn’t fix it after notice.
  • Bankruptcy or insolvency occurs.
  • We are ordered by government authorities to stop service.
  • You fail to pay or violate laws or terms.
• After termination, you must stop using our services and delete all related software and data.
• You must pay any outstanding fees and return any equipment.
• If you end the agreement early without cause, certain fees may still apply.

7. Disclaimer

• Use our services at your own risk.
• We do not guarantee message delivery or service uptime.
• We are not liable for damages caused by delays or failures.
• We don’t guarantee results or accuracy of any data.
• Any advice or information from us does not create additional guarantees.
• We ensure our services don’t violate third-party rights or offend religious or social sentiments.

8. Intellectual Property

• All software, content, and intellectual property belong to Outstrip.
• You get a limited right to use our services during the agreement.
• You must not copy, transfer, or misuse our intellectual property.
• You agree not to challenge our ownership of the intellectual property now or later.
• You must protect our data from loss or corruption.

9. Liability

• Neither of us will be responsible for indirect or unexpected damages, like lost profits or data.
• Our maximum responsibility is limited to what you paid us in the last 12 months.
• This doesn’t apply if there’s intentional wrongdoing, serious carelessness, or injury caused by one of us.
• Neither of us is responsible for problems caused by things out of our control, like natural disasters or network failures.

10. Publicity

• You agree we can use your company name and logo to show we work together.
• You cannot say we are partners or sponsors without asking us first.

11. Force Majeure (Uncontrollable Events)

• If something major and unexpected happens (like a strike, natural disaster, or government action), neither of us will be blamed for delays or problems.
• We will let each other know as soon as possible and try to fix the issue.
• If this situation lasts more than two months, either of us can end the agreement.
• When the problem ends, normal work will start again.

12. Indemnity (Protecting Each Other)

• You agree to protect and pay us back if someone sues us because you didn’t follow this agreement or used the service wrongly.
• You must get our permission before settling any claim related to this.

13. Confidentiality (Keeping Secrets)

• You agree to keep all our confidential information private and only use it to do your work with us.
• You will protect this information carefully and make sure your employees do the same.
• When this agreement ends, you will return or destroy all our confidential info within 10 days.
• These secrecy rules continue even after the agreement ends.

14. Relationship

• We are independent companies working together.
• This agreement doesn’t make us partners, employer-employee, or agents of each other.

15. Agreement Length and Ending

• This agreement starts when you accept it and use our service.
• It lasts for one year and renews automatically unless you or we cancel it with 30 days’ notice.
• If the main agreement ends, all related agreements end too.
• Either of us can end the agreement early by giving 30 days’ notice and paying any fees that apply.

16. How to Send Notices

• All official messages must be in writing and sent personally, by fax with confirmation, or by registered mail with proof.
• Notices to us should go to the address or certified email we provide.

17. Assignment (Passing the Agreement On)

• We can transfer this agreement to another company without asking you.
• You cannot transfer it without our written permission.

18. References

• You allow us to use your logo and name to show you are our client.
• We may mention you in marketing materials.

19. Arbitration (Solving Disputes)

• If we have disagreements, we will resolve them through arbitration in Nagpur, India.
• Both sides choose an arbitrator; if you don’t, the costs may be yours.
• The arbitration decision is final and binding.
• We can still go to court to protect our intellectual property or data.

20. What Happens After Ending & If Part Is Invalid

• Important parts of this agreement stay in effect even after it ends.
• If one part is invalid, the rest still applies.

21. No Hiring or Soliciting Each Other’s People

• We agree not to hire or try to hire each other’s employees or clients during this agreement and for one year after.
• General job ads that are not targeted don’t count.
• If this rule is broken, the party at fault pays one year’s salary of the person hired.

22. Data Protection and Privacy

• You must get all necessary permissions to handle personal data legally.
• You keep records of those permissions and are responsible for any problems if you don’t get them.
• We only use data as needed to provide the service.
• Both of us must follow data protection laws and keep data safe.

23. Updates

• We may update or change the service or platform at any time without telling you first.
• You are responsible for making sure your systems work with any updates.

24. Waivers (Giving Up Rights)

• If one of us doesn’t enforce a right immediately, it doesn’t mean we give it up.
• Giving up one right for one issue doesn’t affect other rights or future issues.

25. Contact Details

• Send official notices to the addresses or emails we provide.
• We may update our contact info and will post changes on the platform.

2^nd version

About Company
Outstrip Infotech Private Limited is an enterprise messaging communication platform offering personalized and customized messaging services, including WhatsApp, Email, Voice, and Pin Bot solutions. Our mission is to empower business communications through direct connectivity with major telecom operators. Our solutions are designed to automatically trigger SMS delivery directly from your application or software.

Outstrip enables seamless messaging with no restrictions on number, time, or location. Messages can be sent to any mobile number and include delivery status tracking. The platform integrates HTTP, XML API, and SMPP with other software to deliver messages to recipients efficiently.

Outstrip Infotech Pvt. Ltd. also offers a developer-friendly platform featuring a sandbox environment and developer portal. Clients can access, manage, and utilize files and data—including AIML files and other bot components (SETS, MAPS, SUBSTITUTIONS, SYSTEM files). The platform also logs bot interactions, capturing both inputs and outputs for analytical purposes.

These Terms of Service (“Terms”) are legal terms required for all developers and users to accept before using our services at https://www.outstripinfotech.com and related platforms. These Terms apply to the APIs, documentation, data, and other materials provided for developing bots and related software applications.

1. DEFINITIONS
2. “Charges”: Fees invoiced to the client for services. Can be one-time, recurring, flat, or variable.
3. “Applicable Laws”: Any law or regulation issued by a governmental authority.
4. “Contents”: Messages sent by the client via Outstrip services (e.g., SMS, WhatsApp).
5. “Client”: Legal entity contracting with Outstrip.
6. “Subcontractors”: External service providers engaged by the client.
7. “Party/Parties”: Refers to either or both Client and Outstrip.
8. “End User”: Recipient of messages.
9. “Intellectual Property Rights”: Includes all forms of IP—registered or not.
10. “Code of Practice”: All legal, regulatory, and procedural norms applicable in the jurisdiction.
11. SERVICES RENDERED BY OUTSTRIP
12. Outstrip shall perform all services with due diligence.
13. We maintain adequate technical infrastructure to fulfill obligations.
14. We offer enterprise communication and messaging services.
15. CLIENT OBLIGATIONS
    Clients must:
16. Provide accurate and current data.
17. Maintain updated records.
18. Supply necessary documentation and approvals.
19. Implement safeguards to prevent malware.
20. Ensure data security and responsible password usage.
21. Be accountable for all third-party use of their accounts.
22. Be responsible for content legality and appropriateness.
23. Remove recipients who request unsubscription.
24. Include a help/contact number in promotional messages.
25. Avoid unlawful, abusive, or offensive use of services.
26. TECHNICAL SUPPORT
27. Admin control may be provided for account monitoring (may incur cost).
28. Support is limited to platforms built by Outstrip.
29. 24/7 support is available for services rendered.
30. NOTICES AND AGREEMENT MODIFICATIONS
    Outstrip may issue notices via email or post. We reserve the right to modify or discontinue services with a 30-day notice. Changes in pricing will be communicated with a 7-day notice. Continued use implies acceptance of new terms.
31. AGREEMENT DURATION & TERMINATION
32. Either party may terminate the agreement with 30-day notice for material breach or insolvency.
33. Immediate termination rights exist for:
    a. Government directives.
    b. Failure in credit checks.
    c. Misleading client information.
    d. Breach of terms or laws.
    e. Damage to Outstrip or third parties.
34. Consequences:
    a. Return of premises or equipment.
    b. Cease use of Outstrip content and marks.
    c. Fulfill pending financial obligations.
    d. Compensation for Outstrip’s third-party losses.
35. DISCLAIMER OF WARRANTIES
36. Services are provided “as is” without guarantees.
37. Delivery of messages is not guaranteed.
38. No assurance of uninterrupted or error-free services.
39. Users bear risks of system damage or data loss.
40. No implied warranties beyond written terms.
41. Outstrip guarantees services will not infringe third-party IP or be defamatory.
42. INTELLECTUAL PROPERTY (IP)
43. All IP used or created by Outstrip remains its property.
44. Client receives non-exclusive rights to use services for their intended purpose.
45. Clients agree:
    a. Not to challenge Outstrip’s IP.
    b. Not to claim rights in Outstrip’s IP.
    c. Not to use IP without written consent.
46. Clients must protect Outstrip data integrity.

This modified version retains all key details but improves clarity, consistency, and professionalism in tone and formatting. Let me know if you’d like to further tailor it for a specific purpose (e.g., contract, website, client brochure).